GENERAL INFORMATION
What are Alderwood’s hours?
Monday–Saturday: 11AM–8PM Sunday: 11AM–7PM
What is Alderwood’s phone number?
425.778.7675
What is Alderwood’s address?
3000 184th St. S.W., Lynnwood, WA 98037
What exit do I take to get to Alderwood?
I-5 Northbound/Southbound exit Alderwood Mall Parkway
How far away is the nearest city?
15 miles north of Seattle
Does Alderwood support mall walkers?
Yes. Door open for walkers at 10 a.m.
Where can I find job openings for Alderwood?
Visit www.alderwoodmall.com.
Are pets allowed at Alderwood?
Yes
Are backpacks allowed at Alderwood?
Yes
What is the parental guidance policy at Alderwood?
The Code of Conduct prohibits disruptive behavior.
What is the smoking policy at Alderwood?
Smoking/vaping in designated areas only.
Are Scavenger hunts allowed at Alderwood?
Yes, with prior approval. Please contact mall office at (425) 778-7675 for details.
Do you have information about area hotels and the surrounding area?
Best Western Alderwood, Best Western Plus Navigator Inn & Suites, Courtyard by Marriott Lynnwood, Embassy Suites Seattle - North/Lynnwood, Hampton Inn & Suites, Hilton Garden Inn Bothell, Holiday Inn Express & Suites - Lynnwood, Homewood Suites by Hilton, Residence Inn by Marriott Seattle North Lynnwood/Everett, Staybridge Suites Seattle North-Everett, TownePlace Suites by Marriott
Do you have information about local attractions?
Edmonds Center for the Arts (ECA) opened its doors to the public in 2006. ECA presents an array of outstanding performing artists from around the world; provides space, production management, and technical expertise for a variety of community partners and rental clients; and serves more than 65,000 patrons who enjoy the facility annually. Edmonds Driftwood Players is a volunteer-based, 501(c)3 nonprofit community theater. We have been entertaining and educating our community since 1958, making us one of the oldest continually operating community theaters in Washington State.
https://www.explorelynnwood.com/things-to-do/ Enjoy the variety of Lynnwood activities and things to do in the Seattle, Washington area! Easy going dining, beaches, mountains, museums and of course legendary shopping; it all starts here, just north of Seattle in beautiful Lynnwood!
https://www.lynnwoodwa.gov/Community/Play-Lynnwood/Swimming-Pool-Schedule/What-to-Expect-at-the-Lynnwood-Recreation-Center The Lynnwood Recreation Center offers something for everyone: indoor pool, water playground, lazy river, softball leagues, fitness studio and classes, racquetball courts and so much more!
https://lynnwoodeventcenter.com/ With rotating art exhibits, local events, banquets, and more, there’s so much to learn and discover at Lynnwood Event Center. Check out their calendar of upcoming events so you don’t miss out!
https://www.imaginecm.org/ Imagine Children’s Museum is a community resource that promotes the power of playful learning in a safe, engaging environment. At Imagine Children’s Museum, we promote the power of play: learning and growing by doing what every child loves to do best…play! Our interactive exhibits and activities encourage children (ages 1-12) and their families to role play, experiment, splash, think, wander, and create together in a place where they can feel physically and emotionally safe. Heritage Park celebrates the agricultural, transportation, and social heritage of Lynnwood from its roots in the rural community of Alderwood Manor formed in 1919. Heritage exhibits throughout the park tell stories of life in early Alderwood Manor, and its historic structures have been renovated and repurposed as community resource facilities.
https://www.boeingfutureofflight.com/ One of Seattle’s favorite aviation attractions, the Future of Flight Aviation Center is where the Boeing Factory Tour begins. The center offers the only publicly available opportunity to tour a commercial jet assembly plant in North America. The Future of Flight Aviation Center & Boeing Tour is made possible through collaboration between The Boeing Company, Snohomish County, Paine Field Airport, and the 501(c)(3) nonprofit Institute of Flight.
Does Alderwood sell gift cards?
Yes, Gift Cards let your friends, colleagues and loved ones shop where and how they want. Whether it’s at one store or several, the choice is up to them. It’s a perfect gift that’s never sold out. Visit https://www.buyggpgiftcards.com/ to purchase and see complete details.
RESTROOMS & LOUNGES
Where are the restrooms at Alderwood?
The village near Savory Spice Shop and the food court between Auntie Anne’s and Sarku Japan
Where are the family restrooms at Alderwood?
The village near Savory Spice Shop and the food court between Auntie Anne’s and Sarku Japan
Where are the Baby Care lounges at Alderwood?
The village near Savory Spice Shop and the food court between Auntie Anne’s and Sarku Japa
Is there a place dedicated to nursing at Alderwood?
Food court and Village restrooms have nursing rooms
Where are the general sitting areas at Alderwood?
Throughout the Village, outside the food court in the Terraces, restroom lounges, JCP wing, Nordstrom wing, main aisle by Zara, in front of Macy’s, at fountains in Center Court, across from Boxlunch, SE Entrance wing near Lego, main aisle by Uniqlo.
SERVICES
Does Alderwood have a children’s play area?
Yes, located near the SE entrance between Lego and JD Sports. For kids ages 4 - 12.
Are there children’s activities?
Funtastic Playtorium & Happy Riderz offer children’s entertainment
Are there any designated drop-off or pick-up locations for ride share i.e. Uber or Lyft at Alderwood?
The Terraces
Is there a movie theatre at Alderwood?
Yes, outside the Food Court in the Terraces
Is there a farmers market?
No.
Is there a dog park?
No dog park, but we are pet-friendly.
Is there a carousel?
No.
Are there electric scooters?
No.
Are there massage chairs?
JCP wing
Are gift wrapping services available?
Seasonally
Where is the Alderwood Lawn located?
Outside the Food Court in the Terraces
Is curbside pickup available at Alderwood?
Contact store directly
Where are the taxi services located at Alderwood?
No designated taxi area.
Where are the transportation schedules located at Alderwood?
SE entrance, across from SOHO.
Are there shuttle services at Alderwood?
No.
Does Alderwood offer jump starts?
No.
What is the lost vehicle protocol?
Contact Security (425) 478-1056
What is the towing protocol?
Unauthorized vehicles may be towed if left overnight.
Do you have a foreign currency exchange?
Food court wing near Zumiez
Is there a sales tax return service for international travels?
No.
Where is the visitor information located?
digital directories near SE entrance, Macy’s, Food Court
STORES & DINING OPTIONS
Is there outdoor dining at Alderwood?
Restaurants in the Village and the Terraces
Does Alderwood have options for group dining?
Many full-service restaurants and a bustling food court
PARKING & VALET
How much is parking at Alderwood?
Parking is free.
Is there local parking at Alderwood?
Yes, there is local parking.
Is valet parking available at Alderwood?
No
Are there any electric car charging stations in the Alderwood parking lots?
Yes, charging stations are located on the first floor of the Nordstrom parking deck, the southeast entrance near Macy’s, and the north parking field near The Cheesecake Factory.
Is there preferred family parking at Alderwood?
No
SECURITY
How do I contact mall security at Alderwood?
425.478.1056, located in the corridor between JCPenney and Silver Safari
Where is the lost and found at Alderwood?
Security Office, corridor between JCP and Silver Safari
Does Alderwood offer safety escorts?
Contact Security (425) 478-1056
Does Alderwood offer police assistance?
Contact Security (425) 478-1056
Does Alderwood offer medical assistance?
Contact Security (425) 478-1056
AMENITIES
Are wheelchairs and/or electric wheelchairs available to rent at Alderwood?
Yes, push chairs are available for free with ID from security in the corridor between JCPenney and Silver Safari.
Are strollers and/or double strollers available to rent at Alderwood?
Yes, strollers are available to rent at the southeast entrance, across from SoHo and in the food court.
Where are the elevators at Alderwood?
Elevators in parking structures
Are charging stations available at Alderwood?
Yes, in the main corridor in front of Uniqlo.
Where are the ATMs at Alderwood?
Next to Science of Life Alchemy in SW wing, next to Zumiez near Food Court
Is there a FedEx, UPS, or USPS drop off?
No
Are there bike racks at Alderwood?
Adjacent to REI
MALL FEEDBACK
Where is Alderwood’s Mall Management office?
Nordstrom wing, follow signs past mailboxes
Where can I submit feedback about Alderwood?
(425) 778-7675